Krystal Cancun

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Cancun
May 10, 2024 - May 11, 2024
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Contact Information

✉️ krystalcancun@krystal-hotels.com

🔗 Website

Reservation: 📞 +1-888-475-8114

📍 Paseo Kukulcan Km 9 Lotes 9 Y 9 A

Krystal Cancun Review

Placed 20 km from Isla Mujeres airport, the exclusive 4-star Krystal Cancun Hotel welcomes guests with a storage for belongings and a lobby area. Boasting an outdoor pool, this Cancun hotel offers accommodation with a prime location and access to the night Coco Bongo Club.

A buffet breakfast is offered in the bar. The onsite restaurants here, including Hacienda El Mortero and Aquamarina, serve Mexican and international dishes. This Cancun hotel features a pool bar that serves refreshing drinks.

Located near the Long Playa Forum Sandy Beach, the property is within 10 minutes' ride from Playa Tortugas. When staying at the exclusive hotel, you'll be 10 minutes by car from Jardin del arte.

A 6-minute walk will take you to the sandy beach. Krystal Cancun Hotel is set 3.1 km away from Interactive Aquarium.

Some of the ample rooms of the hotel face the sea, and comprise a balcony and a sitting area. They have standard interior. Guests can enjoy stunning views of the Caribbean Sea.

There are also steam baths, a solarium and a Jacuzzi at the property. Sports lovers will enjoy windsurfing, snorkelling and diving. A spa salon will surely make for an excellent stay. Business travellers are welcome to use a meeting room offered on site.

Impressions

Positives and negatives

  • Original non-smoking hotel with restaurants and bars.
  • Comfortable location within a 10-minute walk from Coco Bongo.
  • Rooms are well laid out with a continental breakfast and a seaview.
  • Generous continental breakfast features local dishes.
  • A good choice of dining options include an outdoor restaurant with authentic fare.
  • Soft beverages are included in some rates.
  • Good service and great facilities.
  • Amazing prices for the area.
  • Previous guests mentioned that Wi-Fi was awful.
  • Minor complaints about a few not professional employees.

Key Features

  • 1 swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Rooms

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Romantic Room with Ocean View Double
Size: 34 m2
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4 guests maximum, of which 2 adults maximum
Club Room with Ocean View Double
Size: 34 m2
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4 guests maximum, of which 2 adults maximum
Standard Room with Two Double Beds Double
Size: 32 m2
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4 guests maximum, of which 2 adults maximum
Deluxe Room with Ocean View Double
Size: 32 m2
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4 guests maximum, of which 2 adults maximum
Family Studio (2 Adults + 2 Children) with Sea View Family
Size: 40 m2
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Deal of the Day Double
Size: 32 m2
Show rooms

Facilities

Facilities

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Rooms

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Dining facilities

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Relax

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services
  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Activities for Kids

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Reviews

  • Cleanliness 7.6/10
  • Comfort 7.7/10
  • Facilities 7.2/10
  • Free WiFi 7.3/10
  • Location 9.1/10
  • Total 7.2/10
  • Value for money 6.9/10
The stay was absolutely unforgettable. Hotel was extraordinary, marvellous services, and it had prime location at the beach side. Venue staff competent and were ready to help, if required. Incredible view of river. Glad that the weather was beautiful, so I could enjoy its lovely pool. Besides, free Wi-Fi in the rooms was working really flawlessly. I really enjoyed quick meals at Wings Army located 500 metres away.
The beds were large, I slept well. I loved very good lighting. Zona Hotelera district won't disappoint you. Booked it for 3 days and had a really nice experience.
I stayed 5 nights and would definitely go back when visiting Mexico. I loved spectacular location, outstanding staff. They made my stay absolutely amazing. Location: the hotel was near to stores and airport. Pool was nice and beds were good.
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Location

Landmarks nearby

  • Water Park at The Grand 1.66 km (1.03 mi.)
  • Arrecife Chitales 820 m (2690 ft)
  • Museo de Arte Popular Mexicano 2.22 km (1.38 mi.)
  • Delphinus Dreams 820 m (2690 ft)
  • Playa Forum 810 m (2657 ft)
  • The City Nightclub 810 m (2657 ft)
  • Galeria Balance Cancun 840 m (2756 ft)
  • Forum By The Sea 710 m (2329 ft)
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